Absolute Technology help companies to grow more effectively by managing and optimising their IT. By automating work, leveraging the latest tools and maintaining secure systems, your technology will become a driving force behind your company and its growth. Absolute Technology provide fully managed service solutions across the full range of IT services.
We are always investing in industry-leading systems with a suite of first-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.
Organising New Hardware
We are experts across both IT and communications, meaning we can provide a fully integrated solution. We can source new hardware and software to help with business efficiency.
IT Security
We offer a range of comprehensive cyber security packages and managed protection products, as well as training against the latest threats and vulnerabilities, whether malicious or accidental. We are 'Cyber Essentials' certified.
Working From Anywhere
Remote working can improve business efficiency, reduce fixed costs, and help to attract and retain employees. The right technology and security is essential when you and your employees are working remotely. Our remote IT solutions offer businesses complete freedom to operate anywhere at any time.
IT Asset & Software License Management
We invest in IT Service Management (ITSM), including document management systems to maintain and manage your portfolio of IT assets and licensing.
Technical Issue Resolution
We provide exceptional IT and telecommunications problem resolution. We proactively look at methods to prevent re-occurrence to ensure that key technological systems and devices are working at their optimum. We speak in layman's terms to advise on preventive actions, provide training and to ensure our customers have the best secure systems to suite their requirements and budget.
Make Your IT Costs Predictable
We can fix IT costs by providing an all-inclusive price for IT support and managed security requirements. Helping you get the most out of technology and being the proactive IT partner our customers can lean on.
Save You From IT Disasters
We have years of experience in dealing with IT disasters and have invested heavily in first class technologies to ensure your business is protected against vulnerabilities, whether it be malicious or accidental.
Proactively Maintaining Your Systems
We provide managed IT services, proactively maintaining security and computer health to prevent unwanted problems. We have invested in a suite of first-class IT Service Management (ITSM), Remote Monitoring and Management (RMM) and support tools providing the best customer experience possible.
Taking The Hassle Out Of Managing Your IT
We will become your expert team and strategic IT support partner, providing a bespoke service tailored to your needs.
Advising You On The Best Practices For Your IT
Utilising the most secure solutions available, we deliver the best service for all our clients’ data protection requirements.
Identify Problems Before They Happen
Our managed IT service packages include our Remote Monitoring and Management (RMM) and support tools, providing great insight to make proactive measures to ensure good health and secure systems.
Downtime Prevention
Our managed backup and disaster recovery services can help you safeguard your data and minimise the risk of lost information, whether it be accidental or malicious. Having up to date IT systems will help minimise any potential downtime.
IT Strategy Planning & Execution
We will help you achieve your business goals by developing a clear-cut, transformative strategy that will deliver results.
Maximise Efficiency
We will help you transform your technology, data and security so you can turn insights into strategic actions that drive your business forward.
Reduce Operational Costs
The use of cloud computing services and digital tools can lead to financial savings, as well as provide greater control on security. From an operational point of view, managed technology is used to optimise profitability and cut costs on wasted staff hours struggling with poor IT systems.
Automation
We offer many automated solutions to safeguard against threats and vulnerabilities, as well as tailored backup and business continuity solutions that will protect your business from risk.
Employee Performance Insights
We can offer performance insights tailored to your organisation and its needs, helping you transform gathered data into actionable intelligence.
Virtual Chief Information Officer (VCIO)
We can provide VCIO services whereby we act as your organisation's Chief Information Officer in a remote or virtual capacity to take lead in all IT matters.
Educating Staff In New IT Systems
All of our technicians undertake in-depth training, so they are skilled to deliver and support the implementation of all our solutions. We train our customers on best practices and provide a hand-held approach to help staff feel confident with the technology they use.
Transparency and clarity for all your IT support needs
Track, prioritise, assign tickets effortlessly and automate resolution processes to drive efficiency. We provide our users with a smart, hassle-free portal similar to shopping online, to request for services.
Absolute Technology has become one of Hampshire’s leading IT support businesses, providing a vast array of IT services and solutions to many different industries. We strive for continuous improvement and employ the best technical staff who enjoy what they do – delivering excellent customer experience and world-class service.
IT support
We are always on hand to offer expert technical knowledge and incident resolution for all your IT and telecoms requirements.
World-class service
We’ll help you get optimised for success with tailored advice, expert knowledge from our friendly consultants.
Cyber security
Providing advanced detection, incident response and recovery against the newest security threats so you can be sure you’re safe, secure and protected.
Strong partnerships
Strong relationships with market-leading providers means we can tailor solutions to meet your exact business needs.
We work with industry-leading manufacturers to supply your full range of IT and communications solutions. Our accreditations with the world’s largest IT brands mean you’ll only get the best.
ABSOLUTE TECHNOLOGY
What our clients have to say
Martin and his team at Absolute Technology have always provided the highest level of IT support. Reliable, available and they are even capable of translating IT speak into plain English. Highly recommended.
Absolute Technology is a professional, efficient and friendly team. They have been providing us with excellent IT support for nearly ten years, and they are highly recommended.
Big thank you to Absolute Technology. Our IT knowledge is very limited and we know we can always count on you for support and we appreciate you often going the extra mile to support our WI members. Thanks for everything and becoming our valued IT partner and friends.
We have worked with Absolute Technology for over ten years and I’m still extremely impressed with the response time, technical expertise and can do attitude and would recommend them to any company looking for IT support.
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ABSOLUTE TECHNOLOGY
Get in touch
If you’re interested in our IT support services, please contact our expert team today or call 0345 225 1047 (local rate) to arrange a free consultation.
ABSOLUTE TECHNOLOGY
IT Support FAQ’s
What is IT support
IT Support service provides help and support to individuals or businesses with technology issues. These can include installing and configuring software, hardware, networks, and devices, and solving technical issues as they arise. This type of service can be done in-house, by an internal team, or outsourced to a Managed Service Provider.
What does IT Support do?
Common tasks within an IT support structure include resolving technical issues, troubleshooting user problems and generally ensuring that your business runs smoothly without any technical problems. Work can be completed face-to-face or over the phone where an IT technician can connect remotely to a device to complete a task or resolve a problem.
What Services Come Under IT Support?
• Computer Support
• Server Support
• Internet Phones (VoIP)
• Broadband
• Network Support
• Microsoft 365
• Cloud Technologies
• Cyber Security Solutions
• Phone Line Rental
• Website Hosting
• Domain Name Registration
• Email Systems
• Data Backup
• Disaster Recovery
• Wireless Solutions
• Managed IT Services
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